Noted the Autopay machine & where we entered. Earlier, we forgot to pay @ the Autopay machine & 2 of us had to walk back inside the building where we parked to find the machine. :) Hehe.
Once we were inside, some of us expressed, “Wanna walk around 1st la..” some said, “Better go in, we are already late.” Wah, so kan cheong! I, of course, geared towards walk around 1st :p but since our shop is just in front of us, we got inside.
The TrainingAss was there waiting for us.
I: Who else haven’t come?
TrainingAss: Actually, we are waiting for u all. You are the last.
Ops. :)
Our parent co has 2 brands, 1 for the casual and the other more to office/formal wear. She told the casual brand’s staff to go to the casual brand’s outlet. Then she started her training, without any papers/notes. Just started asking us questions on how we’d treat customers, some suggestions, etc. It was quite spontaneous. Though there was a lot of room for improvement for her verbal English, she had improved a lot since I had last been trained under her - the 2 hr Orientation (boring history & video thing).
At 12+pm, she dropped the bomb, “Ok, I need you all to go back to office - I want to show you some slides and you need to take the test.”
WTH? We had just driven from office to KLCC & now we have to go back to office? Can claim parking again?
TrainingAss: Parking cannot claim.. I think. Need to ask Shop Mgr.
I: But last time for the Orientation training, we also claimed our parking.
TrainingAss: I think can claim once only. You all walk back to office lar. Very near only maar.
I: Got haze woh!
1 of us: Actually if take taxi, can claim?
I had earlier to him if take taxi, we can claim - as long as we have the receipt. I guessed he didn’t believe me.
TrainingAss: Yes. If u take taxi can claim,with receipt. Max RM30 only.
Funny, our co. Taxi so $ can claim. Public transport like bus or train cannot. Parking more than once cannot? Come on. Petrol also cannot claim already.
Next time we should just take taxi :P
So, some of us just had to eat. I munched Auntie Anne Original + Cheese dip. Only coz Sour Cream & Cheese had finished. Ralph took ages to take away some Delifrance. Yuh..
When we reached office, the HK & HQ ppl were still having meeting so we cramped into a very small room, all standing next to each other. TrainingAss passed some papers to us containing notes that I had seen b4 - I had asked Male Supervisor last time & he showed me his training materials. Now that Male Supervisor is at another branch, I sometimes miss him, that bitch. Unfortunately, there wasn’t enuf time to finish 1 section of the customer service so after a recap, we were dismissed.
1 of the ppl in our gang went to the toilet. When he came back, CheckShirt (HR & Training boss) came out from the meeting - it was finished already. Why CheckShirt was named CheckShirt? Coz the last time I saw her - during the Orientation training, she was wearing the same Check Shirt.
I checked them (ppl who were in the meeting) out. None handsome, alas…
CheckShirt asked TrainingAss, “So how?”
TrainingAss: All finished except 1 section. We’ll have to arrange again for the training & test.
CheckShirt: Haven’t taken the test? Then they cannot considered to finish training.
CheckShirt also has problem in English grammar but she’s more confident.
So we had to stay back to take the test for the part we had been trained. Poor casual brand ppl. They probably felt they had wasted time for the training coz they didn’t get much info!
As others had left, there were only 5 of us taking the test :) That part was fun. We asked others for answers & discussed the correct answer. Learnt sth new, confirmed some things.. :D Then CheckShirt showed some samples of shirts & explained the differences between types of materials & prints.
As they promised it would take a short time, I only called back counter when I had a sudden flash: How was Chimmy going to eat his lunch? I tot shop would send some1 to ganti but apparently, didn’t. I msged him to eat ABC- meaning 1 person A shift, 1 B & the other C shift where some1 eat at 2, the other at 3. But he misunderstood & replied he wanted bo bo cha cha. Aiyak!
We reached the mall at around 4.15pm! Luckily Chimmy wasn’t hungry but he didn’t go for lunch, he would go home after I came back from my dinner.. Technically, I was famished! Coz there was no free lunch or tea break or anything from HQ! When I told ShopMgr about this, she was mad. Every training should have free meal provided…
Gosh, I wanted to vomit..
We all say