New York Skin Solutions (Updated)

Mich gave a free facial to me sometime last month at New York Skin Solutions.

“You must call them to make appointment, they are very busy one,” she told me.

My ‘beautician’ explained my skin type and what she would do while scanning my face with a eye-scope and displayed the images in the notebook screen. Eeek! Lots of clogged pores, dirt (a lot of standing, waiting for bus?), oil and blemishes.

The reception area appeared small but according to my beautician, “There are 22 room here,” when I asked her. The walls are in navy too so it’s quite dark but the rooms are in beidge or white - couldn’t really tell.

Each room has a bed, a sink with automated hot / cold water (convenient for facial & massages), a mirror and hanger for your clothes. Most of the customers would have a machine brought in for facial. There is a loose garment to wear because there’s shoulder & neck massage. Some of the products are applied there too.

The facial would take about 1 1/2hr - 2hrs. For my pimples with oily skin, I was:

  • cleansed
  • 2 masks
  • pimples, blackheads & whiteheads extraction
  • brief face & shoulder massage

It was very relaxing - I almost fell asleep. Except the extraction part. 2 cotton pads were put over my eyes to protect them from the light onto face. And I suspect to absorb my tears. After the facial is finished, I was brought to the same room as the screening again to check results. Really, cleaner and fresher. There was less red marks from the pimples retraction compared to Praise Beauty.

Then she introduced the facial package. RM2000 for 10 facial sessions and 50% discount on skincare products. Aha! It was too expensive for me. Seeing my reluctance, she offered another package - RM1000 for 5 facial sessions and 3 products in full size (cleanser, toner, moisturizer).

“Let me think first,” I told her.

“You must sign up today. The promotion is not valid on another day.”

Wah, shit. This is how New York Skin Solution capture you.

“You also get 3 free facial vouchers for your friends each month.”

Next time, I’m going to research all freebies and jobs/companies at Online Consumer Community Portal!

London Weight Management (formerly Sensualite Slimming),
New York Skin Solutions (formerly Giant Ginseng) & Yun Nam Hair Care belong to same Singaporean HQ: all 3 companies use same hard-selling tactics, same operation. There have been cases filed against them at the consumer tribunal for misleading advert, unethical business practices, cheating etc. You can read those horror stories under consumer messages headings “Yun Nam Hair care” & “London Weight Management Sdn Bhd”.

- Consumer - New York Skin - suspicious and unethical

SingaporeBrides.com - Discussion Forum For The Singapore Wedding * Beauty, Health and Fitness * New York Skin Solutions

My beautician also recommended Collagen drink to detoxify and have more energy - there’s a promotion of Buy 2 Free 1 for April. 1 pack is RM180. I didn’t buy it. She persuaded me to take it but I insisted not to.

The point is:

YOU CAN SAY NO and LEAVE.

By the time I reached home, the red spots were apparent! I thought we shouldn’t get scars from facials! But after a day or two, I noticed my skin was better and no more red spots.

Resolution:

  • Learn to say NO more often
  • Eat more Vit C & fruit
  • Drink more water
  • Shit more
  • Exercise and manage stress

Update 10 Jul 2007

When I searched online in Google for “New York Skin Solutions”, I found:

This post is at 2nd place! No wonder I get lots of hits on this post :) Thanks for visiting - hope the skin care did help your skin.

I scrolled down… down for the company’s website. When I wrote this post, I couldn’t find its official website. Now, I found it at 2nd last of 1st page:

Google search New York Skin Solutions

New York Skin Solutions
http://www.newyorkskinsolutions.com

New York Skin Solutions is a reputed skin care brand from the United States.”

Whoaa. From US? Reputed? If it’s really from US, then why there’s no brand called New York Skin Solutions in US?! Nobody has heard of it - except Malaysians and Singaporeans!

In Malaysia, 1 of the ads are here.

The appearance of Milia is usually an indication that you’re using a product that could be unsuitable for your skin.

- New York Skin Solutions - Skin Problems - 8. Oil Seeds and Milia

I was using New York Skin Solutions skincare - cleanser, toner and moisturizer for acne skin and I have smaller oil seeds below my eyes-nose area ever since I changed to other brand cleanser. So its products are causing oil seeds and not helping my skin.

I’m thinking of getting back my money too. How?

117 Responses to “New York Skin Solutions (Updated)”


  1. 1 Paris Beaverbanks 3 April 2007 at 4:44 pm

    I tried them too a while back for free - the hardsell turned me off totally as well as the unfriendly attitude. I read their staff turnover is very high and they are pressured to earn their commission through sales and bring in a certain target. Needless to say, I’ve never been back.

  2. 2 KML 3 April 2007 at 4:47 pm

    I had a similar experience with Marie France, but they did not push me to sign up when I said I wanted to think about it. The lesson here is “there ain’t no free lunch”.

  3. 3 angel 4 April 2007 at 8:27 pm

    I’m really a sucker… I can’t say no… but luckily I’m satisfied with the service… no no, not this NYSS, it’s another beauty salon… teach me how to say no, please? (So, you gonna say no to me?) :P

  4. 4 MJ 4 April 2007 at 9:09 pm

    Paris Beaverbanks, mine was really friendly - that was hard to say No to. They are definately under personal sales commission - that’s why the 3 free vouchers to other people must be liased with the same staff.

    But damnit, it’s actually not totally their fault. I mean everyone has the choice to say ‘no’, no matter how bad that would feel.

    KML, free lunch but expect payment in the long run.

    Angel, which beauty salon are you going to? $? You can put a stop sign and say, “Talk to the sign.” :D Then ciao!

    Sometimes I just say that I would think about it, like KML. Then add, “If my friends are interested, I’ll refer them to you.” But if the service is really terrible, I may just tell them about it for them to improve it. And never go back there! Then blog about it to spread the warning :p

  5. 5 angel 5 April 2007 at 1:34 am

    *whispers*
    Body Perfect…

    *continues to whisper*
    I got a so-called “free” facial that’s supposedly worth RM300+ but when I went there (abt 2 years ago), I had to pay a bit more (can’t remember how much) for a ‘proper’ facial.

    BUT… in the end, I signed up 10x.. then 6x… and the rest is history… I also go for their spa… it’s expensive but… *sigh*… *donwan talk about it*

  6. 6 MJ 5 April 2007 at 4:01 pm

    Angel, *heh hehe* So now body & face very perfect? I saw their promotions and fairs @ Mid Valley - they looked quite aggressive.

    RM300 for a ‘free’ facial. You must be rich. :)

  7. 7 Jian 6 April 2007 at 10:23 am

    Saying no face on is tough, so sometimes maybe can practice “think think 1st”, then when they call u back say no then.. it did work for me a couple of times, especially those fitness centres craze..

    ps: always liked this theme of urs.. :)

  8. 8 MJ 6 April 2007 at 5:36 pm

    Jian, I kena before from those in fitness center. And 1 of the caller was my friend - got free ticket. I always said next time, next time till she also gave up haha.

    P.S. Thanks :) You like the girl in the image header huh?

  9. 9 AnnChi 12 June 2007 at 3:36 pm

    I went to New York Skin Solutions (Penang)too for the 1st time facial promotion at RM40. I was told the facial actual cost is RM200+.Then, the beauty consultant persuaded me to sign up a package. I was so stupid at that time. It burnt a hole in my pocket. The package cost RM12000+, with 50% discount. Needed to pay RM5000+. I was so tempted because my face was having quite a serious of blemishes/pimples.I really desperate already. After 18X treatment, my face get better but the pores and scars still so obvious.

    One day, a so-called “specialist” from KL visited Penang branch and I was invited to have skin check-up with her. She is so rude ! What the heck. Asking me to sign-up another facial treatment for my pores and scars to get a baby-face skin. I said I need to think. But she keep on forcing me to decide on the spot. I tell her I got financial constrain and she suggested me to call my bf and asked him to pay for me. The “specialist” said this is what a bf need for. Need to fully utilize him. Then, I told her not everyone is like her and walked out. The bloody hell “specialist”. As a beauty specialist saying something soooo unprofesional.
    Later, my consultant (who’s doing the facial for me everytime I visit NY Skin) apologized to me.

  10. 10 MJ 15 June 2007 at 5:37 am

    AnnChi, RM5K package?! Do they simply quote the price? Frankly there are better facials and skincare than NY Skin Solutions. With such name - “New York” - people think that it’s a company from US. The bottles even have “Made in US” but the company’s actually from Singapore.
    The ads using real people with Before and After effects would’ve failed to get customers trust like other ‘junk’ or unknown companies but NY Skin Solutions spent a lot of $ in billboard ads! So naturally, people think they work. Including me..

  11. 11 LisaLish 18 June 2007 at 12:25 pm

    Hi there.. I googles New york Skincare Systems just to see what’s on becasue I have to admit that im totally smitten by the billboard adverts since my complexion is pretty hazardous. but by reading all these comments I am glad that i googled it before going there as im planning to go to the Lot 10 outlet today. thank you so much so this info. minimum 5k for the whole course of treatment? NO WAY!

  12. 12 cheated 20 June 2007 at 2:30 pm

    Let me tell you about my experience. I signed up for a package. Upon one of my later visits, the consultant who treats me was on assignment at another outlet. Another consultant attended to me and insisted that my face was bad and I needed to upgrade to have extra vitamin C and collagen treatment. I was reluctant at first to pay an additional RM1200+ citing financial constrains. She then offered to reduce the package to RM830 with monthly payment credit card. Aha, when the chit was given to me to sign for the payment, I found that they had charged me RM1000/-.

    I am just going to finish up what I have already paid for and certainly will not sign up for additional facials.

    I have this to say. Beware! The business practice is certainly questionable.

  13. 13 AnnChi 22 June 2007 at 8:42 am

    Hi MJ,
    Yeah, it’s the RM5k package. The price was on the leaflet in conjuction with their new opening in Penang Branch.

    Sometimes, they do reduce the price for you in the package,depending on the branch manager. If they have the authority or maybe discount voucher with them, they will give the discount. You gotta ask them.

    They also asked me to upgrade my package, but I am not the beginner anymore. I said NO, no matter how they persuade me.
    Just wanna finish up the course & find other better place.
    They even tell me I will get the “baby skin” everyone would wanted if I upgrade the package.I told them to deduct the remaining course I haven’t go for it and use the $$ for the “baby skin” stuff.Why they didnt straight away recomend me this package when I first sign up. Now, they said the remaining $$ is not enough.I don’t believe in them anymore.

  14. 14 MJ 27 June 2007 at 11:46 am

    AnnChi, Reduce price and reduce products & treatment too?

  15. 15 AnnChi 27 June 2007 at 5:23 pm

    MJ,
    They reduced price, but products & treatment the same still, I guess. They use all the codes to represent the products, which is printed out when you visit them for treatment.

  16. 16 Catherine Seet 10 July 2007 at 1:15 pm

    I am also an unsatisfied NYSS consumer who was cornered to sign up for 10sessions costing me RM1800.

    I only signed up last Tuesday. In fact last Sun….I called them up and asked for more sessions as the price is high but they just ignored my request. The Manager said that they are very systematic in doing things, but honestly, at first they said the per session is RM300 and can only give max 30% discount. Finally, just to make sure we sign up, they give some more discounts!

    I also told them that I am not working now…as a result, I require to think it over but they do not give you space to breathe. The consultant did not manage to get me to sign up so the Manager came in instead……

    Can someone advise whether I can get a full refund??

  17. 17 Catherine Seet 10 July 2007 at 1:23 pm

    Can someone please advise how to go abt getting a refund?

    TQ

  18. 18 AnnChi 11 July 2007 at 3:12 pm

    Hi Catherine Seet,
    You’ve paid full amount with your credit card ?
    I think it’s hard to get refund bcoz it already stated in the paper when u signed up for the package.
    You can replace your treatment with buying the products with the remaining money left.

  19. 19 CT 24 July 2007 at 12:54 am

    Hi, I suggest you all report this centre - it’s possible that the products they use are not even registered in Malaysia - they try so hard not to let u see anything outside at the reception!
    I, too, went for a first time trial RM48, at The Curve. Yes - the whole routine with the ultrasound/whatever, and they tried to get me to sign the ‘agreement’ to do the facial - I read the fine print - it actually says you agree to whatever package the beautician puts together and the price is variable - that gives them carte blanche to do whatever! And that’s b4 the facial.

    Then after the facial, the beautician tried to press me into a RM3500 package, then reduced to RM2000, etc, ‘this is available only today’, etc, etc. I smiled and said ‘don’t push me, I think your products may not be legal’ and she hurried me off after that, minus any signed packages. Sad to say, a week after that I have huge angry pimples on new areas of my face!

    Certainly, be careful of this type of salons. Yes they are owned by the same S’pore company that owns London Weight Mgnt, and Yun Nam Hair Systems.

  20. 20 JOANNE 7 August 2007 at 8:14 pm

    ACTUALLY I DUN THINK SO, N NOT AGREE W WAT U SAID.IM THE RAGULAR CUSTOMER THERE.THEY ARE VERY FRIENDLY N PRO ALSO. I VERY SATISFIEID W MY RESULT AFTER THE FACIAL.BUT THE PACKAGE MAY BE A LITTLE HIGH COMPARE W OTHER PLACE.IM HAVE BEEN DONE 5 TRT THERE N NOW IM CONTINUE A NEW PACKAGE WHICH IS SKIN REVEJUNATING TRT.(RM8000).

  21. 21 MJ 8 August 2007 at 2:46 pm

    The staff I signed under was ok in facial but she seemed always busy. I had 2 more different staff and 1 of them didn’t apply steam before picking the pimples.

    I prefer the last staff who did my session - she was friendly and professional, no pressure to buy anything. I heard from my friend who goes there - people who are getting treatment for dry skin gets better results than those with acne.

    Joanne, RM8K. Wouldn’t it be better if you buy products to use daily? Please use refrain from using capital letters unless you are shouting :)

  22. 22 Andrewlmt 9 August 2007 at 4:00 am

    Dear All,

    Thank you for your review on New York Skin Care aka (Singapore Company), I normally drop by shopping complex for dinner after a hard days work. So I just walked around window shopping (Subang Parade), after going out of MPH Book Store, yes there’s Yun Num Hair & New York Skin Solutions. She have approached me to make appointment. This my first time doing facial & taught it was for ladies only. To my suprise a RM48 for 3 hour treatment? So I googled for researched. You have saved me from being con by a sweet talk, nicely dress women, how can a man resist…

    For what spending RM8,000 knowing one day we will be old & no treatment can change that, rather save that money & use it for retirement. Let nature take it’s course, we are uniq in our own way.

    God Forgive them!!!

  23. 23 TeenAngel 13 August 2007 at 10:46 pm

    I was surprised to find that your website tops the “official” website of NYSS.

    Needless to say… my experience itself was the same as most of you people. RM48 which includes a “3-hr facial + travel kit + RM300 voucher”. The facial was a pleasant one. Soon after, the beautician unveiled her fantastic marketing skills. I was only given 2 choices: pay 1 shot for the RMxxxx package, or easy payment. This NYSS is cunning enough not to let you have the third option of saying NO. I find them utterly irritating, and kept nodding my head whether I listen or not while focusing on the blank table, hence I don’t even remember the price of the packages they quoted. Walking out the beauty parlor, I’ve no regrets paying RM48 for a mere 1.5 hour facial (the rest of 1.5 hr is crap talk). NYSS had just mold me into a tougher person. For me, it’s a 1.5 hr lecture of “various ways to say NO”. The beautician gave me a 3-day period to reconsider. Boy, I couldn’t wait to give them a 1.5 hr lecture too.

    Salons such as Clara or Dermalogica do not tick ppl off. They merely informed you of their promotions and are not pushy. I’m more than willing to revisit these salons or splurge my money on established facial products. Sorry NYSS, my RMxxxx goes to them, and not YOU.

  24. 24 Abab 21 August 2007 at 2:07 am

    I was so tempted to try NYS, but so glad that i found this forum which help me not to be lured with offers from the salon.
    Thank you for saving me from experiencing an agony of saying no to their persuasion.

  25. 25 MJ 23 August 2007 at 8:33 pm

    I went the other day and another staff gave me the facial. This time, my skin was much drier and she recommended another set of products.

    Actually the products are not expensive, ranging from about RM50 to RM300 per bottle (from the price list I saw). So don’t be fooled by thinking that NYSS is giving you a lot of freebies worth a lot than your facial package.

  26. 26 JOANNE 24 August 2007 at 6:44 pm

    Dear MJ,
    Actually have u been to nyss b4? which branch u go?what package that u have sign.what they did for u ?

  27. 27 MJ 26 August 2007 at 10:21 pm

    JOANNE, this blog post is about my experiences in NYSS, so of course I had been to NYSS. For P&C, I’m not going to disclose the branch but it’s in a relatively new shopping mall.

  28. 28 X-X 27 August 2007 at 2:24 pm

    would like to share my experience too…

    Went down to a new york skin solutions branch in singapore with my friend after much temptation by my colleague (She said that there was a free trial, and i was eager to try it out since my skin condition is pretty bad)

    The skin consultants there were really pushy! Promoting their packages to us. Slashing the prices to S$500 for my friend and I respectively. They put it in a pretty manner ” Your skin is really bad, you have to consider it, tell us ur budget and we are willing to help you.”

    MY FOOT…

    We rejected their repeated attempts and we even wanted to give up on the “free trial”…citing financial difficulties…

    The consultant, nt giving up, asked us to check our balance in our atm cards…You may think that the ordeal is over since we might be able to got out of the shop to check our balance…But this did not happen!!!!
    The consultant got us to check our balance IN THEIR shop!
    This is unethical and a check with their so called other branches shows that they so called dont carry such practices to check the customers’ balance in the shop..
    “No we dont do it.” <—their claim

    We were not allowed to even go to the toliet together!! This is to prevent any one of is slipping away and to ensure they DO close a deal…

    We were both cornered in a small room with TWO consultants hovering infront of us like some vultures…

    My friend and I had not much choice but to sign up. Anyway, we thought that it should be reputable and since the consultants has slashed so much of the pricings, it should be rather worth it…
    We paid 300 bucks each and we totally regretted it.

    NOT ONly did we lose our money over their scram…
    my friend’s face became swollen after it…She had to see a doctor and fork out another 100+ to make the swollen go down…

    I really lose trust over its products which they claim that it will make wonders to the skin…They even claim that my friend’s swolleness was not due to their products…

    It is VERY hard to get a refund.
    ” Every company has its rules” my consultant said!

    RIGHT….The decision has to be made from the top management..
    the manager and the staff are freaking defenseless over it…

    After 2-3 days,
    they told my friend to produce a letter from the doctor to get a refund..This does not include the GST paid to them…

    As for me, they cant do anything about it and they said they can only exchange the money for products..

    (Btw, I had infection on my eyes the day after I did the treatment and I aint sure if it has anything to do with the treatment New york skin solution done)

  29. 29 MJ 28 August 2007 at 3:21 pm

    X-X, your case is by far the worst I had known. My next appointment is my last and definately not another signup. I’m just going to let them know my opinion and leave. :D

  30. 30 Thana 2 September 2007 at 7:01 pm

    i regretted to signed their package rm6300+++
    resulting my skin got more pimles,drier skin & very oily skin with only 5 session.Due to a sweet talk from their Consultant name angel at midvalley.

  31. 31 MJ 3 September 2007 at 1:26 pm

    Turned out I didn’t have to dodge their sales pitch because they didn’t promote the next package to me.

  32. 32 Denni 4 September 2007 at 8:48 pm

    Maybe they know about your blog aredi!

  33. 33 MJ 5 September 2007 at 8:48 pm

    Denni, probably they guessed I wouldn’t be a loyal customer anyway. During the facials, the staffs are quite attentive. Perhaps the products and the way some staffs squeeze out pimples do not work for me.

  34. 34 miyuki 12 September 2007 at 12:31 am

    really so bad NYSS??i already make an appointment for facial next week…they told me got promotion for student where i no need to pay a sen for the facial and can get 3trial set of their product..after seeing so much comment about NYSS,i was sked to have facial there.is the product good?

  35. 35 Cecilia 13 September 2007 at 10:52 pm

    I signed up 10 sessions in NYSS in MidValley (RM1800), and my skin got worse every session. i got more visible pimples, red spots and scars during my treatments. They told me it is ‘normal’ as the products are suppose to ‘dig’ out my internal ‘dirts’. My skin got so bad that every time after my session i complaint to my beautician! i requested for a refund, but to no avail. They intended to replace my remaining two sessions with products or more free upgraded acne treatments. I rejected both as i found their products are not working for me and their extractions are doing well from the result on my skin! at last they replaced my last two sessions with very-expensive-scar-treatments (RM500++ each). But i have not go for the two treatment anyway.

    I ended up spent more money to sign up for acne treatments elsewhere to clean up the mess they’ve done to my face. My skin got a lot better now but visible scars left on my skin. :(

    I really think this website is useful as my friend just signed up a 10-sessions facials there for RM2350! She got oil seeds and milia after only 2 sessions! I hope their unethical business practice could be published so that no one will get CONNED anymore.

  36. 36 MJ 14 September 2007 at 2:53 pm

    miyuki, for every product and company, I’m sure there are customers who find the services and products useful and some do not. In the 1st place, my skin already had pimples before I signed up and it didn’t get better but the feeling of having facial masks and massages were great and relaxing. It’s just that the products & methods didn’t work for me.

    Cecilia, they told me the same thing - must squeeze them out and the skin gets worse, it means it will get better because the congested oils and dirt come out. To solve the scar & more pimples problem, sign up more courses ;) Where did you go for further treatment? I’m still looking for ways to ‘recover’ my skin..

  37. 37 Shirleen 20 September 2007 at 10:39 am

    I went to New York Skin Solutions because I take part in the so called competition by answaering a question after a show in channel 8. I initially thought that is was good so I took part in the competition. As I thought they will help me in my acne problem. As you know woman are mostly vain. Surprisingly I actually wom myself a $300 vouchers. When the person called me and told me about it and asked for my age. When I told them I am 17 the person told me that I have to bring my mother along. So my mother and I went for the treatment as my mum also have some skin problem.

    When we reached there we were bought to a small room which so called a consultation room. The two consultant did a face scan and told me that my skin has many problem such as clogged pores, sensitive skin uneven skin tone and enlarged pores. When I heard that I was so shock then my consultant told me not to worry she will help me solve all this problem and persuade me to signed up for their package. My mum and I were reluctant at first and so they keep persuading us and told us that if we do not signed up for the package on that day itslf the next time we signed up for the package will cost us about $1000. So after hearing that we signed up for the package. The package cost me $500 without GST and my mother also signed up for the package at the same price.

    As my first treatment is free and they try to tell me how good it is to give me confident. They help my mum to remove oil clogs using laser then after that her consultant told my mum that she need to buy placenta which cost $180/small bottle but as we are first timer they will give us a discount of 50%. My mum initially did not want it but her consultant really talks very well and have convincing skills and she scare my mum that if she don’t buy the placenta her eye area will have a very big scar after removing the oil clogs. So after hearing it my mum bouught 5 bottles which cost her $450. After the treatment the consultants gave us a piece of paper stating there they will help us solve all our skin problem by signing up for the package, they also ask us to sign in like signing a contract.

    Two weeks later we went for our first facial. After the facial the consultants bought us into the consultation room again. This time they told us to upgrade our package as my consultant say my ance problem is very serious by upgrading my package she will give me don’t know what mask and use machine to inject something into my face to cure my acne problem, as I am a student my consultant told me that I will be entitled to a student price which cost $1300. After hearing that large amount I told her no but she keep convincing me until I say yes. My mum also signed up for a eye treatment package as her consultant told her that her eye problem is aging. After we signed up for the upgrading package my mum consultant persuade my mum to buy whitening essence to treat her pigmentation my mum did not want it at first but after her long convincing talk my mum bought it again.

    This facial treatment cost me about $1500 which burnt a big hole in my pocket as I am only 17 I am still schooling so this really cost me heart ache for my money. My mum also spend about $2000 for her package. Now she keep nagging about it how can a facial treatment cost so much.

    We feel that we were cheated. The Consultant in NYSS certainly have the glib and they are convincing. I think this is how NYSS earn money.

    I will be going for my first upgrade treatment next week. Hope that after 10 treatment, I will have the beautiful skin I desired as my consultant promised.

    I am to blame to cause my mum and myself to spend so much money just on our face.

    This is the price to pay for being vain. How I wish I can take back both my mother and my money.

    If the treatment is not good after the 8th session. I think I will complain to CASE

  38. 38 XCK 24 September 2007 at 3:35 pm

    I think other than Joanne’s RM8000 package, mine combined package was the most expecsive. I received the same “treatment” like you all got.

    Some time in April, a friend of my gave me a free trial facial worth RM280 at NYSS and I was told that must go and try, don’t waste it… (later I found out because if a new person signs up a package, the introducer will get a free facial as a thank u token), therefore, I went to give it a try.

    But the nightmare has started when the nice, free treatment was over. The consultant was hard-selling their top service of course including their computerised skin check machine.

    The consultant kept pushing me to sign up a 10 times package cost RM4000. I said no no, no $$. But I was not allow to leave as the consultant told me the facial she did for me was RM400 and not RM280. So I have to pay the balance if i go. Then she gave a discount for the package if i sign 15 times.

    I was only given a choice to make full payment or easy-payment for the RM4000++ package (after discount). Yea, she said she was “kind” enough to give me a “free gift - free 3 times facial”. Ended up forced to sign up the package.

    1st treatment - safe!
    2nd treatment - force to buy a bottle of shooting gel. RM200++
    # 3rd visit - try a new product (something like double radiant) with discounted price of RM300. Ended up must pay RM200 deposit to book this new package for a discount price.
    4th visit (supposed to be 3rd teatment) - Must sign the new 10 times package cost RM6500 (after discount is RM5000++) because consultant had started the new package without my permission.

    Conculsion, from early July till mid-sept, I have to spend RM4000plus + RM5000plus.

    Can anyone tell me who can have a total saving of RM10,000 in 3 months?

    Jesus Christ…

  39. 39 Celest 21 October 2007 at 5:07 pm

    DEAR ALL FRIENDS….

    I am one of the existing cust. there also.. but I DON THINK SO!!
    the product is really made in US, but sell at m’sia n singapore wat..

    for my skin problem, im one of the cust. that appears on their tv show..

    its really good result for my skin problem n works!!

    maybe the product not suitable for all people, right?

    PRODUCT IS GOOD!! BUT NOT ALL PEOPLE SUITABLE OF IT!!

    if the brand really bad as wat u all complain.. how come it stil can business at m’sia n singapore???

    USE UR BRAIN THINK ABOUT THAT!!

  40. 40 racey 24 October 2007 at 11:03 am

    i m a bimbo..i went for the trial which is FREE…yea..and the pushy b**tch use alot of marketing tactics to convince me pay sum deposits..god damn it..i pay rm500 in d end..thank god i didnt pay 1k..i almost wanted to pay 1k u know..and after i went hm..regret like hell..after tat..i google and saw so many bad comments..gosh..i feel totally ill towards how stupid i can be*shame*..i faster call up n ask to speak wif the consultant..she went for com trip in bangkok(damn it..use $ that conned plp go enjoy..suxx)..then the receptionist try sooooo hard to convince me to wait n talk to her when she back..at first i was like ok..just wait..bt after i talk to my fren..she say why wait u oredi decide u dunwan to take the course..just grap wateva product n ciao..so i called back..find the manager..then we talk..as expected try to convince me to take 3 time facial by topping up another rm340..and free me one set facial products..it was quite attractive..i mean the deal..bt still i went last nite talk to them face to face..i bring along my fren..(coz i scare i kena conviced again:p)..then she start all the strategy..say free me the eye treatment oso..bla bla bla..luckyly i stand on my decision..i choose to take the product n leave..at the moment i say i wanna take product n go..all the nice smiling face gone(so damn sarcastic)..then cincai like dunwan layan me..ask the receptionist that i doubt tat she know anything..show me sume of the products..in d end i didnt follow wat they recommend me to take..i choose myself..i topup another rm36(which is still ok i guess)..im glad tat everything is over nw..next time i must learn to say no..dun give a damn oredi..no need care their feeling..just SAY NO to this kinda bad pushy sales person..god bless us:)

  41. 41 KB 28 October 2007 at 7:40 pm

    I was watching this NYSS promotional program on TV and was keen on having my wife try out the promotinal offer. The TV show looks promising, so I thought of having her to try out this new service and product. However, upon googling, your site seems to come off tops on the PageRank rather than the official site itself, so you have some validity with your comments here.

    With such a plenty of negative comments, I’m relating to my wife as she is preparing dinner on all the customer’s poor experiences with NYSS, regardless in Malaysia or Singapore. But to say it as negative statements is rather much being very humble; I personally think it is outright scary.

    With this my wife is staying back with Leonard Drake Dermologica (LDD) with one of the prominent shopping malls in PJ, which she is very happy about as the she mentioned the beauticians there display the utmost sense of professionalism. No product hard selling, no pushing of signing up for more, just serving her with skin care advices and as what was paid on agreement.

    What’s even better, my wife signed up for a 10 treatment package. Halfway through, my wife had to be in New Zealand and was away for about 2 - 3 years, and upon returning back, she was allowed to continue with her package treatment. No rubbish saying ‘oh your treatment validity has expired’ or such. She paid for it, and she was allowed to finish the whole treatment. All in all, it took my wife almost, with the time away in between, 5 years to complete the package, with no restrictions from the LDD.

    You must be wondering, is LDD products outcome bad and hence I have thought of trying with NYSS. The answer is NO; I was merely just thinking of trying out something new, that was it. LDD has improved my wife’s skin considerably.

    Now i’ll be realistic, nothing changes dramatically by 100%. Lets be real. LDD has improved my wife’s skin and I’m willing to put her back into the LDD program even if the visible improvements is around 20 - 30% (by the way everyone has different rates of improvement so do not take this as a benchmark).

    You must be thinking ‘rich people can talk like this’. I’d be honest, I’m not rich, but more of a very reasonable person. What do you expect; RM 3,000 - RM 4,000 to solve your worst nightmares in 10 sessions?

    Some of you must be thinking I must be paid by LDD to write on this. Answer is NO. On the contrary, I’m going to pay LDD back again for another 10 sessions for my wife. And she’s most happy to go back to them for treatment again.

    Enjoyed your site and thank you all for the comments.

  42. 42 Shekar 31 October 2007 at 2:46 pm

    Hello friends,

    I also been to NYSS. Is there any way to get back my money. Please advise. Plz let me know asap. If I go to consumer tribunal, do i get the money.

    Thanks,
    Nagaraja

  43. 43 MJ 1 November 2007 at 12:28 am

    Shekar, it depends on individual cases but click the link to Consumer - New York Skin - suspicious and unethical in the original post and read the comments there too. Good luck and do update us!

  44. 44 SK 1 November 2007 at 1:21 am

    i saw new york skin advertisement on tv, and i trying to browse some news from internet then i saw tis site. is really make me feel curious. if the cow do not want to drink water, nobody can force it to drink rite??same as the situation when the consutant trying to ask u to sign up a package, you got right to say NO rt??they didnt hold the pistol to force u rt? if you really get convince by them, not becoz they good in sales tactics.is bcoz you really see the result thats why you get convince.
    why i say this?i’m not one of the staff from new york skin, and also not their customer, but my aunty is one of the customer from there. and she is one of the customer who got result and will come out from their TV programme which will show on every weekend on channel8 soon!
    no doubt she really spend lot. bcoz she got pigmentation problem. but the result she get is amazing.
    No free lunch in this world.

  45. 45 MJ 2 November 2007 at 8:06 pm

    Celest & SK, care to disclose how long & how much were spent? Of course there’s no free lunch all the time. It’s just that the products & facials didn’t solve the problem for some of us. Glad you & your aunt’s skin had improved a lot.

  46. 46 BB 5 November 2007 at 11:36 pm

    i’m a male. and i’m 18 this year.
    currently still a student.
    this website is really caught my attention…
    i got quite serious skin problem…
    and i decided to look up for more information on the website.
    so, i check for the official website of NYSS and there show the detail of those skin problems…
    some of the problems even mentioned tat can cure while ur age <20
    that’s sooo facinating…
    and i saw the advertisement on the tv with the beauty programme on 8TV…
    i’m almost desperated for it…
    when i googled and i see this blog?
    it’s quite sad to heard the situation from u guys…
    make me sick of it also…
    btw, CELEST & SK…
    don’t u think tat’s suspicious tat only both of u who success appear on the tv screen?
    how much was the cost?
    from this website only i knew tat the face specialise is so SUX…

  47. 47 Allen 9 November 2007 at 12:08 pm

    I too, I just went NYSS yesterday!!!
    And after the free session, the Sales Girl name Enew, ask me sign up for Rm3500 for 10 session, then
    reduce to half for 5 session, then i say NO
    then, Enew introduce me Rm688 for Student package,
    Then I said I need to think first.

    You see, they keep on asking you to sign up. Lucky i say NO and I get a free facial skin session. But they didnt give me 3Pc Skin care product which is stated in the adverticement.

  48. 48 Len 10 November 2007 at 1:50 am

    I ‘m in nys abt 2 mths , i has skn problem for 5 years ago,I spend RM 5700 after 6 trt my skin totally recover I don’t know why u said no gd. (my beautician hand skill v.gd) I satisfied her service.

  49. 49 Sylvia 13 November 2007 at 11:37 am

    i am also one of the victim..really very disappointed to their service, products, i already signed a package with 10 sessions, worth RM 1899, i can see the improvement in my first time, but after the second time, third time, my fact get worser and worser, growing a lots of pimples, they told me this is normal senario, will see the improvement at this fifth times!!but after the fifth time, my face already a lots of pimples and ugly scar!!i took my pic and show it to another beauty saloon, they said this is infection! i already there for 6 months treatment, and their service also very bad, they will change several of beautician during your facial without inform you. There was very radiculous is when i transfer to Mid valley (As the curve one spoil my face). they replace me another intensive treatment as they said cant refundable..i have no choice and they also keep saying to ask me to give them a chance to fix my face! but the first time i went to Mid Valley, the beautician who in charge of my face one didn’t show up (then why call me come for interview?!), then another one come to service me…i remembered at least three different beautician entered my rooms without any infomed during my facial, then they always skip the step, such as eye treatment, already skip twice (one in the curve, another one in mid valley..they said will replace next time and next time….

  50. 50 Sylvia 13 November 2007 at 11:38 am

    Len,

    Can you give me your beaution name pls? but 5700 for how many times? really expensive…

  51. 51 Sylvia 13 November 2007 at 11:55 am

    Although i only spent RM 1899 for my 10 session, then they keep asking me to buy their products (50% off for memeber), i bought for several of products from them aleady. in fact,everytime i went for facial, they will persuade me to buy things. i did it until the fouth times, my face get worser and i stop to buy anything from them and transfer my account to another branch, i thought will be better, but more worse, nobody called me and ask me come for facial after months. Perhaps they are busy and not willing to follow up my case.

    I don’t mind to pay expensive treatment, but at least it can cure my problem, not make it worse. i spent money for skin specialist, and i become very desperate and my homon imbalance, every frens also see my differences, and keep asking me why my face become like that?i am really very sad…

    Really want to take back my money, and their products..i still leave them at home without using anymore..really a nightmare, and i miss my face in the past, i have just one side pimples problem last time, but now whole face also got, and left some scarring..and holes..worser than i got chicken pox last time

    i really think to complaint to some organization before, but no idea for the channel, and after this time, i won;t believe the advertisment in the TV, it is a really bad experiences for me.

  52. 52 BB 13 November 2007 at 11:56 pm

    Hi,
    Len, may i noe where were u did ur facial treatment(which branch)?
    i’m really getting desperate edi…
    my skin is getting worse than the starting of this year…
    when i look at my phone for those photo tat i hav took b4 this year…
    there juz 1 pimple!
    and now…
    tat’s a big different…
    after the break up…
    learn to drink alcohol…
    sleep late…
    working…
    and now…
    haih…
    what the hell is wrong with me?
    although i noe there’s no free lunch in this world…
    and dont hav any good things are cheap…
    anyway,
    may i noe any other facial treatment centre tat’s better and cheaper?
    seen NYSC is quite expensive for me…
    all package also around 1k…

  53. 53 BB 13 November 2007 at 11:57 pm

    Hey,
    Allen, u didn’t take the products?
    how come u didn’t ask?

  54. 54 Rain 23 November 2007 at 2:32 pm

    Im currently is the NYSS’ customer too. I quite bad experience with their attitudes too. I was tried on the free facial and attracted with their package which will get 20% discount if i sign up the course on the spot after the free treatment. The consultant seems like useless to me, i attended 3rd time facial, everytime also made the apppointment with the same consultant but end up i served by others beautician. And i need to wait her for maybe 15mins and 30mins for her to arrange another beautician to me while she was entertaining new customers. Is that the way to treat the existings customer? Wondering if like that why i should arrange my time to suite the consultant shift and end up i served by others. Really speechless on their attitudes. But so far, the treatment is so call Ok.

  55. 55 Azlin 29 November 2007 at 10:18 pm

    Hi guys..i suppose this website’s helpful for us to get more info on NYSS. I was really interested to go for the free trial session like what was advertised on the internet and has signed for one yesterday. Got a call frm the beautician, fixing me an appointment for tomorrow. But after reading wht some of u hv experienced, I’m giving a second thought about it..Anyway guys..those of you who’d like to claim back ur money, try to search the website of the Consumer Claim Tribunal, the Ministry of Domestic Trade and Consumer Affairs at the following address: http://ttpm.kpdnhep.gov.my/portal/index.php

    Thanks for all of the info here. I believe some products are good for some, but not good for others..but the issue here is how to find one tht’s suitable for us with good and courteous service..

  56. 56 MR Bond 2 December 2007 at 1:17 am

    betul ke apa yang berlaku pada saudara….bila saya membaca komen-komen di atas membuatkan saya berasa risau di tipu oleh NYSS….sebab saya akan berjumpa dengan perunding di NYSS minggu hadapan….

  57. 57 susansmith 2 December 2007 at 2:08 am

    Many people feel that their acne is overly embarrassing and unmanageable. I have read story after story of heartache, especially from teens that endure heartless bullying from schoolmates. There are so many different remedies and medications. What most people fail to realise is that each individual has a different biological makeup and what works for one person may not work for everyone. In some cases certain acne treatment can adversely affect already irritated skin. This further causes unnecessary embarrassment and frustration to an already uncomfortable situation.
    Propaganda fuels misconceptions about different so-called remedies and even causes. The idea that chocolate and oily food causes acne. When in truth, makeup, unhealthy skin and even perspiration can cause acne.
    All of these factors affect the skin. But even your skin makeup can affect your skin and create back acne, scalp acne, large assesses or ingrown hair. There is an acne questionnaire done by a company called Skinmed that will help to diagnose acne problems through a series of questions, and then it n recommends the best acne treatment for each individual.
    Teen acne is typically the most difficult to diagnose because of hormonal considerations, but there is a special area meant just for teen acne that has a completely different set of rules when running the formula that determines the best medications or treatments. In some cases simple changes in hygiene and daily washing is all that it takes.
    The site also has a free offer on acne facial cleanser that is made up of a three step process. The primary reason most teens, especially boys tend to have more problems with chronic acne is because of a lack of simply washing their face regularly. So this treatment is free is a way to create a healthy daily routine, while gently healing the skin to prevent acne scarring brought on as a result of squeezing the sores. Once daily cleaning is practices, and hormonal issues are taken into consideration, a proper treatment regiment can be highly affective.
    At the end of the day most acne, even teen acne , can be eliminated quickly and permanently with the right motivation. After all, we all want to be beautiful don’t we?
    Susan Smith
    susansmith@hotmail.com

  58. 58 me 4 December 2007 at 2:06 am

    hey ,,,i am one of staff >> i am agree SK say all the true thing..our company is really for free for 1st trial only..we company really not accept 1 sen after finish the 1st trial treatment and if u say NO ! wat we false? we just suggest course according ur face problem only…u have choice..we not hold the pistol force u..rite? but if u really want recover ur face problem u wont have complaint many rite ? except ur all like ^FREE^ then complaint after finish our 1st trial..
    ** no free lunch in the world i like whose SK say it..tq SK!

  59. 59 Bad mood 4 December 2007 at 6:42 pm

    You all are lucky. For my girl friend, she went to New York for facial. Unfortunately, she was seriously scalded by the streamer. New York seem like refuse to compensate my gf. Black listed company. Don’t visit there even they give you money for treatment!!!!

  60. 60 hero 11 December 2007 at 8:06 pm

    this blog save me!!!
    NYSS??
    say NO to NYSS

  61. 61 hero 11 December 2007 at 8:11 pm

    i’ve plan to go to NYSS,aft i read all about d regreted and shitness in this blog then it’s turn me off.
    badly(**,)

    im dead

  62. 62 William 13 December 2007 at 1:07 pm

    Like most of you, I’m really REALLY drawn to New York Skin Solution’s promo and promises. The urge for me to go and try out was so strong until I stumbled across your blog.
    Before this I had had treatments before for my skin. And you guessed it, I got from bad to worse. Spent RM5000 for worse skin? All for the name of beauty! But that was a completely different story.
    And so I thought, maybe NYSS is different. Their products and facials might work for me this time. Maybe, just maybe, I’ll get that smooth, flawless skin I longed for. But I’m no more silly to fall into the same trap twice! I mean…thanks for this blog, I’ll have to blacklist NYSS forever. I pity you guys who had fallen into being their victims….and really angry as what a scam they are!
    But is it THAT difficult to find a place that is truly genuine and its treatment are truly effective for us, people with not-so-perfect skin?
    If any of you had any good places that is TRULY effective, do share. I’ll be checking in into this blog to read for more responses. Thanks again….

    *prays* Dear God, let bad skin be gone from everyone and only beauty etch on our very skin….

  63. 63 DELIA 18 December 2007 at 12:36 pm

    HI..actually im quite shocked when saw all the comments..im the nyss customer too..have been sign up about 3weeks..I have paid abaout 2800 for 10 session,free 1 session with two free voucher
    NOW im using this product..for the first time trial..it was very nice,n felt more better and after that i feel that my face become oily..nd I have another 10 sessions,
    I dunno either I need to CONTINUE and really scared when I read all the comment..BUT my face was so oily..and is it I need to stop using this product or not becoz the price also most expensive that I have found..is it really work or not please help me..

  64. 64 TRuE_LOvE 19 December 2007 at 11:13 pm

    luckly…luckly…i hv saw tis web b4 i become the next stupid…jz now i sms n successfully get a 1st free trial, they already call me n make appoinment 4 me.the branch that i choose is at penang one. b4 tat i scare i wil be persuade by the consultant to sign a package,after i saw all the comment, i think i am right, i think i wil reluctant to go the 1st try.i scare my skin wil become bad after the 1st try.so sad my skin is oily, pimples. It make me cant feel confident while taking with others, in prior i think NYSS can help me, but now seen tat no one cane help me!HELP!!!!

  65. 65 TRuE_LOvE 19 December 2007 at 11:28 pm

    can anyone here gv me some direction?
    should i go 4 the 1st try?
    HELP me!!!

  66. 66 MJ 21 December 2007 at 11:53 am

    tRuE_LOvE, try it at ur own risk :)

  67. 67 Daljit 21 December 2007 at 4:13 pm

    Thanks for the good and bad feedback. I am a parent who was seriously considering taking my 15 year old son to NYSS soon for consultation. This website has saved me lots of time, effort and money.

    Since most of your experiences are negative, i conclude that this centre is not providing the type of quality that it is promoting. I am so glad i googled before making a bad decision.

    So, thanks again to all you folks out there. You have saved me a lot of hassle and heartache.

  68. 68 Chun 22 December 2007 at 4:48 am

    Hi Gals & Guys, after have read all ur comments about NYSS, either in Malaysia or Singapore forum. I think we should take ACTION for those who want to redeem their money back from NYSS. actually we got chance to get back our refund. we have to get together, i read the singapore forum and some of them can get back their refund. why don’t we do it now instead of “rungut” here???? i already paid for RM10,800
    but just do a two trtment only. i plan dont go for the trtment as my trtment is on 27Dec for scars. i was worrying as them will purposely left the scar at my face then they can persuade me to buy more product.

    Now, who want to join me??? i living in Sg. Buloh, my email is lweichun@gmail.com, lweichun@yahoo.com
    my h/p: 0162157866

    we have doing it NOW, we have to TAKE ACTION, there got the laws, we protect our right. We go to Tribunal, there got chance for us to get back our refund, we dont scare them. We just gather together and go to Tribunal in Malaysia. It’s like what the Singaporean did as well. What we are waiting for, pls….we have to help each other and prevend more ppl become their victim as well.

    I’m waiting for u ppl………..TQ

  69. 69 Chun 22 December 2007 at 1:26 pm

    SELANGOR

    Ketua Seksyen,
    Tribunal Tuntutan Pengguna Malaysia,
    Pejabat Perdagangan Dalam Negeri
    dan Hal Ehwal Pengguna Selangor,
    Lot 03-13A, Tingkat 3, Kompleks PKNS,
    40622 SHAH ALAM,
    SELANGOR.

    TEL: 03-5511 8271/ 5511 4929 FAKS: 03-5511 6981

    WILAYAH PERSEKUTUAN KUALA LUMPUR

    Ketua Seksyen,
    Tribunal Tuntutan Pengguna Malaysia,
    Pejabat Perdagangan Dalam Negeri
    dan Hal Ehwal Pengguna Kuala Lumpur,
    Tingkat 16, Putra Place,
    100, Jalan Putra,
    50622 KUALA LUMPUR.

    TEL: 03-4042 3058/ 4042 4194 FAKS: 03-4042 4259

    http://ttpm.kpdnhep.gov.my/portal/index.php?option=com_content&task=section&id=9&Itemid=42

    above are the Consurmer Tribunal location, contact no and the URL. pls go to this URL and read. I thk i have no choice but have to go for the 27Dec scars treatment, if they didnt do the job well, or didnt see the result, i sure will go to PKNS branch. anyone who interest to join me, pls email me and we keep in touch. more ppl join, there is the strength we fight for our right. pls read the example case
    at Tribunal website. This site is REALLY helpful and should be broadcast to others. Nowadays, the ppl no MORAL because of the MONEYYYYYYYY. Tats such of the bitch…….

    Thanks for MJ, u do a good kinda job, even the NYSS is good or either, but they can’t attitude bad in selling. This is wat i dont like. Maybe after this case, i plan go to LDD Leonard Drake Dermalogica. I read the article from Internet, ppl said they are good and professional and i think their product pricing and the treatment will not expensive like the HELL like the NYSS rite?????? I suspect they open pricing like “suka-suka” there seems like no procedure for the product pricing. they like say how much then how much. that’s the FUCKER, i’m really angry. Even if, i say if only their treatment is no result worse to my face, i still backlist them. i think the other beauty salon also not expensive as them. How come that day i sooooooooo STUPID?????? but, this is the learning lessons in my life, i’m now more “intelligent” to facing the other problem and challenging in future of mylife. Anyway, i plan go to Consumer Tribunal on 26dec to know more at PKNS Shah Alam.

    Thanks again to MJ, i think the GOD will record ur “JASA”…. :)

  70. 70 TRuE_LOvE 26 December 2007 at 5:35 pm

    finally i rejected the 1st free try…
    haiz…hope my decision in right

  71. 71 chua 31 December 2007 at 8:56 am

    any1 know how the service of dermagenesis and leornard drake ?? isit recommended rather than go to new york skin solution?? please advise.

  72. 72 li 9 January 2008 at 6:36 pm

    i have losed confidence on NYSS after i read all the article above as i plan to hav facial there …

    can anyone recommen any good facial salon, thanks!

  73. 73 Wonderer 22 January 2008 at 6:18 pm

    *sigh*…..
    after reading all the comments.. i have lost my confidence towards
    NYSS….i feel sorry for those victims =/

    err hem…well me ( not me but the user name ‘me’ who called herself as a staff of NYSS )
    well, can you please STFU!!!!!
    WTF!!! Thanks for your holy crap GOOD english!
    man you really annoyed me (although my english sux too >.> )
    and i think you should leave this forum at once
    wtf you dont have the right to talk to us
    and the way you talk is like OMFG and i feel like crushing you into pieces O.O (if i have the chance)

    SK has the point but you DONT
    stop talking like you are so pro, you are just a dog of NYSS!!
    i wonder how come people like you can be a staff of a beauty centre
    are you a toilet cleaner or something??
    or this proves that NYSS is a place where nuts gather <..> i am just an emo xD
    well i cant stand such nut talking crap in a place where people are shooting them….zzzz

    hahax everybody have a nice day!

  74. 74 Debbie 24 January 2008 at 12:44 pm

    I too had an uphappy experience with new york skin in Singapore.
    I paid S$2800 for a 10 session package with promise that I will see the result I want after 5 sessions.
    But now I completed the whole 10 sessions, and instead of getting the result I wanted, my skin condition is more worse than even before I started with them.
    They keep asking me to sign up for another package saying I will need that. It cost me S$3800. I am pressure to take up and now I am seeking full refund with them cos I have not started on that new package and with no intention to start as I have no more confidence with them anymore.

  75. 75 FCUK NYSS 28 January 2008 at 8:22 pm

    another FCUKING COMPANY, WORST IN SINGAPORE n MALAYSIA . dont even go to try the free trial.
    the first free trial == beginning of the nightmare.
    (*o*)

  76. 76 dare2join 29 January 2008 at 3:15 pm

    I am currently NYSS customer. I had joined since Oct last year. I went for the free trial which cost RM38. However, based on my skin condition, they recommended me to top up with RM180 for better result and calming effect due to my redness and sensitive skin.(I suffered from Eczema).
    I used to try other Beauty Saloon and every time after facial I have terrible face redness. So, that time I agreed with the recommendation.
    First trial is quite satisfying and after one treatment I able to see the result. It is quite amazing. My face was not so red even after the 1st trial. Then I signed up a packet with RM2000++ with 10 session. I notice the changes after each time of the treatment. I used only 2 product of them, which they highly recommended to me to solve my itchiness and redness of my face. They are Soothing Gel and Soothing cream.
    Only after 4th session, my face turn from redness to fairer. It seems like much more “stable” compare to previously. Sometimes it still have some acne. Some red spot and scar even lighter now. Pore smaller.
    It has improved a lot…for me ;) and i am still using my own facial product which is from Clinelle (Wash, toner and moisturizers)

  77. 77 lucky 29 January 2008 at 6:51 pm

    thanks all of you…
    i really feel greate that i google out this blog.
    luckly im not fooled by NYSS bcoz i just plan to visit NYSS to cure my seroius ance problem…
    can any one suggest me any good salon…

  78. 78 antirasuah 30 January 2008 at 4:04 pm

    i’ve never been to NYSS but heard from lots of frens saying that they r s**k and pushy. i personally go Leonard Drake (LD) for facial. they r so pro and Dermalogica is well known brand name than New York!!! LD solved my acne problem and im their loyal customers for 6 years already!!! i highly recommend LD than NYSS. don believe a salon that suddenly pop up and has no good records in the past. perhaps their products ingredient will just cause cancer in long run consumption!!!

  79. 79 cik_einn 31 January 2008 at 1:54 am

    Hmm….i am very unlucky for visiting this website after i have been push by the beauty consultant of New York Skin to sign up. I was influenced by their ads on TV so i sms them. One day they get back to me and fix appointment. According to their ads, free facial will be given for the first time. Upon arrival, the beauty consultant scan my face and told me where the problems lie. She didnt mention about $$$$, and ask me to the room n get facial.

    After done with the facial then only she told me about the package….she said i have to undergo intensive treatment which consist of 20 sessions, plus i’ll be getting free set home care product, free 10 session eye treatment, plus discount for collagen and what not…bla bla…total cost RM4900.00. I was shocked, i told her its very costly and i dun have $$$. She never gives up, she ask me to hang on as she find help frm her manager. Then she came up and told me how lucky i am today because, her manager allow discount to RM4655 n still can swipe my credit card with 0% interest installment.Luckily my citibank card having problem so i couldnt swipe, the beauty consultant manager even called up the bank twiceeeee to make certain what possibly wrong with the card. Duhhh!! to that extent!

    In short, i was a victim today, they persuade me like hell although i say noooo…they willing to reduce discount alternative package plan etc to get a customer..yes they were pushy! n i was mentally tortured i couldnt get out of the room in fact! i was being hypnotised sort of heeeeeheee! Unbelievable i sign up for student package cost me RM688.00, for 3 sessions, still i felt regret doing so.

    But i will make sure…after i have done with 3 session, i wont allow them to persuade me! i learned my lesson oredi. So people, better be careful, i had quite similar experience with those people who wrote here. Dont get yourself into trouble.

  80. 80 white butterfly 1 February 2008 at 9:42 pm

    hai everyone. thank you for the tips and advice.
    i’m not worried about their service, we could always say no but i’m curious, since their products are made in USA, how assured are we about the content? is it safe for the skin?
    i think i will stick to Dermalogica.

  81. 81 miya 4 February 2008 at 4:02 pm

    hai…im miya..actually i new customer at NYSS.i penah buat free facial for 1st session.for the 1st time i asked the consultant about the price..then consultant tu ckp takde bayaran tambahan.then mereka minta saya untuk buat rawatan penuh..n the cost about RM4000-RM7000 la.i said no.then they asked me to buy the products.i say no.i just want to try 1st.they forced me to buy so i buy 2 produt about RM 122.when i back , i used that, i think its ok…now i already buy 6 more product..i dont know the result yet..until i read this, i rasa takut untuk menggunakan this product……

  82. 82 miya 6 February 2008 at 10:10 am

    hai …im miya…just want to know ur opinion ..sesape yang penah guna NYSS …brape lama agaknya kita leh nampak kesan setelah menggunakan NYSS?…if anybody knoes bout that ….plz tell me …

  83. 83 yoo hee 7 February 2008 at 10:21 am

    miya,hi u gune product nyss dah brp lame?i baru nk try tapi bile bukak blog nie rase dah x yakin plak…i tgk rancangan kt ntv 7 setiap kul 7.30 ptg monday macm elok jea…

  84. 84 yoo hee 7 February 2008 at 10:31 am

    huh,thank god i’m not go there,cause i have been plan for free facial treatment.by the way whose already experience ,is that the product work on you??

  85. 85 miya 13 February 2008 at 12:19 pm

    yoo hee…actually i already used NYSS since 3hb Feb 08…but i rasa cam tak berkesan jer…dah seminggu lebih tapi masih tak nampak apa2 perubahan…so i jadi tak confident la nak pakai…i beli 6 jenis produk.cost about RM 513…..so now i just simpan je n hold that products …..so how about u yoo hee?

  86. 86 yoo hee 14 February 2008 at 4:25 pm

    i just receive phone call from them.she ask me to make an appointment,but i said that im not free.So,i think i will cancel to get the free facial…

  87. 87 miya 14 February 2008 at 7:53 pm

    yoo hee..i think u make a good decisions..actually for the 1st free treatment memang bagus….i can see the different…but the bad things is they will force u to buy their products and make a treatment lanjutan….the cost so expensive…i feel not satisfied coz the products will take time to make our face radiant , smooth…n no pimple…i ada kol their consultant and she said that i bottle cannot make my face beautiful..at least i need more than 1 bottle..that means paling kurang 3 bulan baru leh nampak perubahan…..

  88. 88 Cookiemonster 27 February 2008 at 11:15 am

    Bless all of you. You guys just saved another would-be-victim. TQ

  89. 89 suezahi 18 March 2008 at 5:52 am

    well hi there..
    i’m newbie in here..actually i got call from them yesterday..at first i,myself really eager to go to their clinic to fix my pimple problems..
    well after i read what u people write i think i gonna cancel it..hmm any suggestion about other means to solve skin problem??other clinic??

  90. 90 lizz 22 March 2008 at 7:17 pm

    ohmy.
    they just called me to go for a free treatment.
    i SO want to go.
    but after seeing all the comments, i do have second thoughts.
    though my thoughts are not easily swayed by others, what i am worried is that the first treatment will not turn out good, it may worsen my skin condition or make it even oilier. so frustrating. can someone let me know about their treatment and whether it is worth going to try out just that once? any negative impacts on the skin?
    thanks!

  91. 91 Niki 24 March 2008 at 11:38 am

    i went for their free treatment,
    after treatment i felt quite good
    ok who woulnt feel good after a massage an a facial rite? so..
    after the facial the lady gave told me abt the facial packages.
    asked me to pay 4800 for this ampule treatment thingy
    and i said i cant afford it
    and said that i shud go for the 2800 treatment.
    and said i wanted to leave to think abt the promotion
    but she wouldnt let me leave
    and said that i shud use the products as well
    so she gave me 6 products at 380 i said fine. coz i wanted to leave so much
    but then she said i have to pay deposit for the 2800 treatment, and wouldnt give me a chance to think abt it.
    i said i had to go coz i have another appnt and kept insisting.

    so i bought the products and paid deposit for the 2800 treatment which costed me 800 bucks.

    after 3 days, my face which had very minimal acne before, turned out red and big big pimples started to come out of my face.
    and i still used their product because i thought hey maybe its normal.

    that turned out to be such a bad decision, because now, my face is itchy, blotched and red, and is full of milia and oil, and the big acne is everywhere on my face and chin, i’ve stopped using the products now
    i had to go to my GP to get antihistemines and told me not to use the products anymore because i might be allergic to some of their chemicals.
    i want my money back but i doubt that i will get it.
    i’m glad i did not pay the full amount.

    guys i suggest that u go to a more reputable skincare company.
    i’m really sad now that my face is horrible and worse of all the pain and itchiness is really bad.

    even if you wanna go for the first try, dont be a sucker like me and say no.
    even if the beautician turns into a green monster.
    say NO.
    and leave.

    just say NO.

    sincerely yours,
    the sucker who now has bad bad skin and still needs to pay 800 bucks credit card debt.

  92. 92 yoo hee 28 March 2008 at 4:37 pm

    last friday i meet my friends,she had trial for free facial treatment at NYSS…She said that after the treatment her face full with blacken scar…The scar is very obvious…Try to imagine if we got a lot of pimple,how many scar will be left at our face…so terrible

  93. 93 kim 30 March 2008 at 4:19 pm

    Well, New yoke is merely a name. I can name myself that too. (we never know how true it is.)
    Nowadays, people can come up with all sort kinds of nonsense to make money.
    Trials session are cheap but it act as a bait to catch fish.
    Anyway, product from new york doesn’t mean “good” or suitable for us asian. Facial are maintenance, not a solution.
    I think it better to see a doctor when you have a skin problem.

  94. 94 Chan 31 March 2008 at 10:55 pm

    Im having a nightmare at New York skin solution

    I’d a serious keloids on both side of my cheek, and the first time of the consultation i was consult by a “International Skin Specialist” from Singapore. At the end of consultation and free trial, she had convince us to signed up for treatment cost RM12000 (30 session, RM400 per session). Fine, that’s the first time i get cheated and i wasn’t aware then.

    During my 3rd time of consultation, another so called “skin specialist”, this time from Malaysia (local) approached me and ask me to use their “ampoule” cost RM180 per bottle and ask me to use daily. I was hesitating at that time and wanted to say ‘no’, but my father insists and saying that “fully utilize” their treatment, cause once we’d started it, its useless to stop in midway. I felt so heartache by then. My father paid another RM18000 (100 bottles)

    Days later using ampoule, i felt something amiss (my keloids getting worsen), and i alert this to my father and my consultant, and demand for a refund. What they keep on doing is dragging my cases longer and longer, keep on telling me stupid explanation, and what they do is everytime i asked for refund they’ll call their another skin specialist to look over my case. Me and my father felt so fedup with their unethical business practice. Me any my father also ended up quarrel with their skin specialist. After so many times of demand, i felt like there’s no more hope to take back my money.

    Now they told me that it’s normal that the keloids getting bigger (i mean what kind of stupid explanation is that), i’m paying for so much money, and you tell me that its normal that it gets worsen?? And even if this is the treatment process, why dont you tell me during my first time of my treatment. I’d even requested for black and white copies of previous customers with keloids problem to show me (because they keep on telling me they’re confident with my case and had experience with pass customer similar like me), but they’re unable to show me any, but only blank promises from their mouth ..

    Please be smart before signing up any of these packages, i admit that i’m being such a foolish signing up these courses and cost me RM 30k in total .. though its my parents money i felt heartache everytime i think of it.

  95. 95 Unethical Business Practices 1 April 2008 at 7:56 am